Admin please help

I have an iPhone. Does anyone have a problem where the file type is not supported for videos? I can’t seem to upload a video to get verified. I uploaded one to my media but admin doesn’t seem to respond to me. Is there any admin that can help?
 
We cannot upload a video taken on our iPhone to this thread. Please see the attached error message that we keep receiving. And yet I can upload the exact same video into our media. I have reached out to admin and we have gotten no assistance. Can you please look at the last video uploaded into our media to verify us? Or explain what we can do to upload here? Any assistance would be appreciated.
 

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We cannot upload a video taken on our iPhone to this thread. Please see the attached error message that we keep receiving. And yet I can upload the exact same video into our media. I have reached out to admin and we have gotten no assistance. Can you please look at the last video uploaded into our media to verify us? Or explain what we can do to upload here? Any assistance would be appreciated.
I have the same issue with a couple of videos